Retail, hospitality and leisure relief

Who can apply

Your business must be trading from a property which is:

• occupied
• wholly or mainly used for retail, hospitality or leisure activities – GOV.UK

How to apply

Apply to us online.

Start now

While we process your application, you must continue to pay your business rates until you hear from us.

What you’ll get

If you’re eligible, you will get 40% off your bill for the 2025 to 2026 billing year (1 April 2025 to 31 March 2026). 

Last year, the reduction was 75% off your bill (1 April 2024 to 31 March 2025).

If the relief is not included in your bill and you believe you're eligible, you will need to reapply.

Subsidy limits

This relief has a cash cap limit of £110,000 per business across all of its properties in England.

Relief is subject to UK subsidy limit – GOV.UK. A business is only entitled to £315,000 over 3 years.

For example: If your business received the full award in 2022 to 2023 and 2023 to 2024, you would only be entitled to a maximum £95,000 for 2024 to 2025.

Opting out

Let us know if: 

• you want to opt out of the relief due to the subsidy limit
• you have been given the relief but you have exceeded the cash cap limit

Opt out now

Once you've opted out of the relief scheme, you cannot withdraw your decision for all or part of the reduction period.

After you apply

We will consider your application using the retail, hospitality and leisure scheme guidance – GOV.UK.

If your application is unsuccessful, we will write to you to explain why within 14 days of our decision.

Our decision is final. There is no formal right of appeal for this discretionary relief.