Council Tax discounts and exemptions

Who qualifies for a discount or exemption (no charges), including students and single people.

Hardship discount

The Council Tax hardship relief is a discretionary fund to help those in need. Under certain circumstances, we can use our discretion to reduce the amount of Council Tax you pay.

Anyone applying will have to show: 

  • they have tried all other options for meeting their Council Tax costs
  • that their current circumstances are unlikely to improve in the next year

We consider each case individually.

Before applying, download the hardship relief policy.

Council Tax hardship relief policy (PDF, 181.11 KB)

You can apply online for a hardship discount.

Start now

What we need to know

You will have to show that you:

  • have no assets
  • do not own property
  • are unemployed and no other source of money is available

You will need to provide the following information:

  • your monthly income and expenditure
  • evidence to support your claim

What you'll get

Hardship relief is capped at the equivalent Band D charge for the financial year in which the application is received.

Only in extreme cases would we refund the whole of this amount.