Hardship relief

Who can apply, how to apply, information to include with your application, what happens after you apply.

Who can apply

We can give discretionary relief if your business is both: 

  • experiencing hardship
  • important to the local community

We will consider applications from businesses which are at risk of closing and making local job roles redundant.

How to apply

Before you apply, read our hardship guidance notes – section 3.

Discretionary business rates relief policy (PDF, 155.74 KB)

Start now

Information to include in your application

Your application must include:

  • details of the reason for an application, including evidence of any exceptional circumstances
  • details of the business and its importance to the local community
  • copies of the last 2 years’ audited accounts
  • other evidence that supports your application
  • the number of people you employ
  • the number who live in Woking, if known

After you apply

We will contact you by post or email within 14 days of our decision.

Our decision is final. There is no formal right of appeal for this discretionary relief.