Apply for or renew a private hire operator licence: step by step

Includes who can apply, how to apply, fees, appeals, renewals and licence conditions.

  1. Before you apply

    Includes guidelines for operators and rules you must follow.

  2. Submit an application

    Includes how to buy our application pack and what evidence you need to submit.

  3. Renewals and appeals

    How to renew your licence or appeal a decision.

  4. Licence conditions

    Licence conditions, including how bookings must be taken.