If you do not pay your Council Tax

We will send you a reminder letter if you do not pay the full instalment amount and on time.

Our reminder letters will ask you to: 

• pay the unpaid amount within 7 days
• make future instalments on time

Each time we contact you, our letter will list: 

• what you need to do
• our next steps if you do nothing

1st reminder letter

We’ll send you a 1st reminder letter if you do not pay your full instalment amount and on time.

2nd reminder letter

We’ll send you a 2nd reminder letter if you pay the 1st missing instalment in full, but fail to pay another instalment in full and on time.

Arrangement reminder letter

If you have set up a repayment arrangement, we'll send you an arrangement reminder letter if you do not pay your full instalment amount and on time.

Ways you can pay

If your unpaid amount is for the current billing year, you can choose how to pay us.

If your unpaid amount is from a previous billing year, you must ask for a repayment arrangement.

If you cannot pay the full amount

You can: 

• reduce your unpaid amount by paying as much as you can
• ask for a repayment arrangement

This will not stop our recovery process and we may send you a court summons.